Return and Refund Policy
Please Read Our Return & Refund Policy Carefully:
Return:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
All items that are on sale are non-refundable.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@famousnames.rocks. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@famousnames.rocks.
What’s your return policy?
Products are not offered on a sale or return basis.
If you have received a defective or damaged product, please email info@famousnames.rocks with an explanation and picture (if applicable). We will review and notify you of our decision on your refund or replacement via email within 7 days.
What is the restocking fee?
- No restocking fee
How can customers return your products?
- By mail
How will customers get the return label?
For defective products: Download/print
For customer remorse: Customer responsibility
The product conditions that we allow for returns:
- New
WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND:
Wrong Product:
If you discover your order is flawed please contact us by mail: info@famousnames.rocks with photos of the wrong product, we will be providing a return shipping label. Once it is tracking we will ship a replacement product immediately.
Change Of Mind:
Change of mind is not acceptable. No return or refund will process. Please Note: Color, Size, and Texture.
Exceptions / Non-Refundable Items:
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchange:
We only exchange products if they are defective or damaged. If you need to exchange your product for the same product please contact us by mail: info@famousnames.rocks. We will process the free exchange.
Do I need a return label?
If the product is defective, we will provide you a return label at no cost.
Ship Returns To:
2808 Cowan Circle,
Las Vegas, Nevada 89107,
United States.
For further inquiries:
If you have any further questions, please contact our customer services at: info@famousnames.rocks.
Customer Support:
- Phone: +1 858-692-6305
- Email: info@famousnames.rocks